FAQ
FAQ Play Eazy
Select Console: Rent a Playstation / Xbox from Play Eazy.
Games Rental: You already own a console? We also provide only Games on rent whether Playstation or Xbox at your door-step, our Game Rental services also provide genuine digital copy and you can simply download it on your console.
Enhanced Gaming: You want to Opt for Virtual Reality (Sony VR on rent), and Racing wheels on Rent. You can also opt for these devices individually if you already own a console.
Final Step: Choose the rental duration, and proceed to checkout.
We deliver and pick-up right at your doorstep.
We offer flexible rental durations to suit your needs. You can choose from 3 Days, weekly, 15 Days or monthly rentals, depending on how long you'd like to enjoy the equipment and games.
Yes, to rent gaming equipment from our company, you must be at least 18 years old. KYC will be required during the rental process.
Delivery service is generally included in our pricing for a designated delivery area. Additional charges may apply for locations outside this area. During the checkout process, you will see the delivery fee clearly stated before confirming your order.
We thoroughly ensure our devices are in proper working condition when installed at your place, and have it checked by you. In the rare event of any technical issues or malfunctions, please contact our customer support team immediately. We will strive to resolve the problem promptly. However, it is the customers responsibility to deliver all the equipment in the same working condition as received.
Yes, you can extend the rental duration of your gaming equipment. Please contact our customer support team at least 24 hours before the original return date to arrange an extension. Rental fees will apply for the extended duration.
We strongly recommend avoiding Late returns as they may incur additional fees. Please make sure to return the equipment on or before the agreed-upon return date to avoid any extra late charges. Late fees will be outlined in the Customer Form and will vary depending on the length of the delay.
We understand that accidents can happen. In the case of damage or loss, please contact our customer support team immediately. Repair or replacement costs will be assessed on a case-by-case basis, and you will be responsible for covering the expenses.
You can cancel your rental order up to 24 hours before the scheduled delivery time. Please note that a cancellation fee may apply. If you cancel after the scheduled delivery has left the warehouse, the cancellation fee will be Rs. 500/- minimum.
Absolutely! You can rent multiple items from our collection simultaneously. Simply add them to your cart and proceed with the checkout process. Our delivery team will ensure that all the items are delivered together.
If you have any additional questions or need further assistance, please don't hesitate to contact our customer support team. We're here to help make your gaming experience enjoyable and hassle-free!
